Welcome to Self Service
Our Self Service pages give you instant on line access to manage and view your Business Rate account.
Using Self Service can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manage your account or claim on line at a time that suits you.
The non-domestic rates, or business rates, collected by local councils are the means by which businesses and others who occupy non-domestic property make a contribution towards the cost of local services.
Except in the City of London where special arrangements apply, the rates are pooled by central government and redistributed to local councils according to the number of people living in the area. This money, together with revenue from council taxpayers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by your local council and other local authorities in your area.
More information on Business Rates can be found in our Business Rates Information Leaflet.
General information about Business Rates can also be found by visiting https://www.gov.uk/introduction-to-business-rates
Business Rates Revaluation 2017
On 30 September 2016, the Valuation Office agency will be publishing rateable values online which will apply to all business premises from 1st April 2017. To find out more information about this please visit www.gov.uk/voa/revaluation.
What are Business Rates?
Business rates is a local tax that is paid by the occupiers of all non-domestic /business property, in the same way that council tax is a tax on domestic property.
Business rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a business rates bill each year.
Roles and responsibilities?
The Valuation Office Agency sets the rateable value of business premises by using property details such as rental information.
We use the rateable value and the business rates multiplier (set by central government) to calculate your business rates bill.
What is the Rateable Value?
The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs.
A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.
- Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
- From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.
If you think your rateable value is incorrect, you can find and view your property details here:
What is a revaluation?
The VOA regularly re assess and update the rateable values of all business properties usually every five years. This is called a Revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.
How can I find out more?
For more information on the 2017 Revaluation, rateable values, and business rates go to www.gov.uk/voa/revaluation .
You can also estimate your business rates bill, including any small business rate relief the local council may apply.
Two discounts are available to businesses in 2014/15 and 2015/16
- Up to £1,000 discount each year for retail premises such as shops, pubs, cafes and restaurants with a rateable value up to £50,000
- 50% discount for 18 months for businesses moving into retail premises that have been empty for a year or more
- How to pay your Business Rates
- Set up a direct debit
- Business Rates Information Leaflet 2016 PDF
- Council Tax and Business Rates Direct Debit Form and Leaflet PDF.
If you have any questions about your Non-Domestic Rate bills:
Telephone: 03004 560 560 Monday - Friday 9am to 5pm.
Write to: Revenues and Benefits, PO Box 11, Pershore, WR10 1PU