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Complaints About Contaminated Land

If you wish to make a complaint please contact the Contaminated Land Officer

What you can expect from the complaint process;

  • Your details will be taken (name, address, contact, complaint details);
  • Full details will be maintained on our complaints database;
  • You will be contacted within two working days;
  • You will be informed regularly of any progress with regard to your complaint;
  • Your details will be maintained in confidence unless you give us permission to reveal them.

Although personal callers are welcomed during office hours, appointments should be made where technical advice or information is sought.

Further Information

All Licensing and Environmental Health Matters are now dealt with by Worcestershire Regulatory Services.

For direct public enquiries and referrals:

General Customer Enquiries

Worcestershire Hub on: 01905-822799

(Mon—Fri 8am—8pm, Sat 9am—5pm)

Email: wrsenquiries@worcsregservices.gov.uk

Fax: 01905-617132

For Business advice or support call: 0845-3303313

Licensing: 01527-881454

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