Animal Boarding (Cats and Dogs)
Any person offering facilities for
looking after cats or dogs away from their owners' home - requires
a licence. We charge licence fees in proportion to the
potential number of animals to be boarded. The number of
dogs and cats that may be accommodated will be detailed on the
licence, along with other specific conditions.
Licences have to be renewed every
year, on the 1st January. Please phone us to find out if
there is a licensed boarder in your area or to make an
We apply conditions to all licences,
based on national standards (The Chartered Institute of
The conditions help to protect the
welfare of animals by ensuring that any new establishments are
built to a high standard, and that all businesses are well
maintained and managed.
We make regular visits to all animal
boarders in the district. And we arrange veterinary
inspection of all potential new premises at additional cost for the
We may also require a veterinary
inspection where obvious animal health or welfare problems are
found to exist, or complaints about animal health are received.
Grant of a licence doesn't mean that
we've given planning permission: consent under town and country
planning law may still be required. Please contact our Planning
Services on 01386 565565.
An applicant must not be disqualified from any of the following
at the time of the application:
- keeping an animal boarding establishment
- keeping a pet shop under the Pet Animals Act 1951
- keeping animals under the Protection of Animals (Amendment) Act
- owning, keeping, being involved in the keeping or being
entitled to control or influence the keeping of animals, dealing in
animals or transporting or being involved in the transportation of
animals under the Animals Welfare Act 2006
- owning, keeping, dealing in or transporting animals under the
Animal Health and Welfare (Scotland) Act 2006. In Scotland an
applicant must also not be disqualified from working with, using,
driving or riding animals, providing services to animals that would
involve taking possession of them, taking possession of an animal
to carry out any of the activities listed or taking charge of
animals for any other purpose
of the law about animal boarding licences
|Application Evaluation Process
Fees will be payable for applications (read our current fees and
charges) and conditions may be attached.
The following criteria will be considered when the application
is being evaluated:
- That the animals will be kept in suitable accommodation at all
times. Suitable accommodation takes into account the construction
and size of the accommodation, the number of animals to be housed
in it, facilities for exercising the animals, cleanliness and
temperature, lighting and ventilation provisions.
- That suitable food, drink and bedding materials will be
provided and that the animals are exercised and visited
- That steps are taken to prevent and control the spread of
disease among the animals and that isolation facilities are in
- That adequate protection is provided to the animals in the case
of fire and other emergencies.
- That a register is kept. The register should contain a
description of all animals received, their arrival and departure
date and the name and address of the owner. The register should be
available to be inspected at any time by a local authority officer,
veterinary surgeon or practitioner.
|Will Tacit Consent Apply?
No. It is in the public interest that the authority must process
your application before it can be granted. If you have not heard
from us within ten days, please contact us. You can do this online
here if you applied through the UK Welcomes
service or phone us on 01527 881395.
Online facilities are provided by the national "Business
Apply through Business Link for a licence to run an animal
Apply through Business Link to vary an existing animal
boarding establishment licence
Apply through Business Link to renew your licence to run an
animal boarding establishment
|Apply by post
||Download an application form from our forms and fact
sheets page. Fill the form in, print and
return it to us by post together with the appropriate fee
(current fees and
|Failed Application Redress
Applicants can appeal to the
Magistrates' Court if we refuse to grant an
application, or where we apply unreasonable conditions.
|Licence Holder Redress
Please contact us in the first instance. Any licence
holder who wishes to appeal against a condition attached to their
licence can appeal to South Worcestershire Magistrates'
We would always advise that in the event of a complaint the
first contact is made with the trader by you - preferably in the
form a letter (with proof of delivery). If that has not worked, if
you are located in the UK, Consumer
Direct will give you advice. From outside the UK
contact the UK European Consumer
Anyone suffering nuisance due to noise, smells or similar
because of a commercial premises should ask our Environmental
Protection team for help (email firstname.lastname@example.org
phone 01386 565015).
Pet Care Trust
Royal College of Veterinary
All Licensing and Environmental Health Matters are now
dealt with by Worcestershire Regulatory Services.
For direct public enquiries and referrals:
General Customer Enquiries
Telephone: 01527 881395