Privacy Notice
This page explains our privacy policy and how we will use and
protect any information about you that you give us when you visit
this website.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect
any information we collect from you. We use leading technologies
and encryption software to safeguard your data, and keep strict
security standards to prevent any unauthorised access to it.
We do not pass on your details to any third party or government
department unless you give us permission to do so.
What information do we collect?
We collect two kinds of information from visitors to the
Worcestershire Hub Online: feedback (through visitors emailing us)
and site usage information, from cookies and log files.
Feedback
We welcome your feedback.
If you send an email or letter to us, asking for information, we
may need to contact other government departments to find that
information. If your question is technical, we may need to pass it
to our technology suppliers.
We do not pass on any of your personal information when dealing
with your enquiry, unless you have given us permission to do so.
Once we have replied to you, we keep a record of your message for
six months for reference and audit purposes, after which it is
deleted.
Site usage information
Cookies
Cookies are pieces of data that are often created when you visit
a website, and which are stored in the cookie directory of your
computer. A number of cookies are created when you visit the
Worcestershire Hub Online.
Our first cookie sets the local authority name in order to
deliver you with partner specific information.
Subsequent cookies are set according to your usage of the
postcode councillor search, my hub and the local town selector.
The cookies do not contain any personal information about you,
and they cannot be used to identify an individual user.
You can set your browser not to accept cookies. If you do not
know how to do this, contact us, giving details on the type of
browser you are using, and we will do our best to help. Please note
that if you do set your browser not to accept cookies many of the
enhanced features may not work correctly.
Log files
Log files allow us to record visitors' use of the site. The web
teams analyse the log file information from all our visitors. We
use this information to make changes to the layout of the website
and to the information in it.
Log files do not contain any personal information and they are
not used to identify any individual patterns of use of the
site.
What happens when I link to another site?
We do not pass on any personal information you have given us to
any other site.
Worcestershire Hub Online contains links to other websites, both
of government departments and of other organisations. This privacy
policy applies only to our site, so you should always be aware when
you are moving to another site and read the privacy statement of
any site which collects personal information.
We do not pass on any personal information you have given us to
any other site.
Linking to our site
See our Links Policy.
Access to your information and contacting the
Worcestershire Hub
If you wish to see our records of any correspondence you have
sent to us, or if you have a query or complaint about this privacy
policy or about the site, you can contact us by email.
Contact us
Changes to this privacy policy
If this privacy policy changes in any way, we will place an
updated version on this page. Regularly reviewing this page ensures
you are always aware of what information we collect, how we use it
and under what circumstances, if any, we will share it with other
parties.
