Taxi Licensing in Wychavon

Applying for a Licence

Licence summary

If you want to offer transport services to fare paying public using vehicles with eight or fewer passenger seats, you must first be obtain the relevant licences.  Wychavon District Council is a controlled district and we are able to licence both Hackney Carriages and Private Hire vehicles. Introduction of the new Worcestershire Regulatory Services team does NOT mean that hackney carriages can ply for hire across Worcestershire.  The six original "controlled districts" continue to apply.

Private Hire - detail of current application fees and forms that you can download to apply for Driver, Operator and Vehicle licences are on our forms and fact sheets page.  Or send us your details and we'll post the forms to you.

Hackney Carriage - detail of current application fees and forms that you can download to apply Hackney Carriage Vehicle Driver, and Hackney Carriage Vehicle licences are on our forms and fact sheets page.  Or send us your details and we'll post the forms to you.

Please note:  you will still need to telephone us on 01527 881395 to make an appointment for you to complete a Criminal Records Bureau Enhanced Disclosure application.  As these occupations are "excepted" from the protection of the Rehabilitation of Offenders legislation, any and all previous convictions must be declared. We are unable to distribute this form electronically and because of past misuse, we are no longer sending blank forms by post.

Eligibility Criteria

Drivers: must be "fit and proper" persons.  This is a decision that we take based on criminal conviction history, driving endorsements and medical fitness.  More information is in our document, guidance for applicants

Vehicles: must be in very good condition, less than ten years old, and "suitable" (in our opinion) to be used by fare paying passengers. More detail is available in the notes for applicants.  Applicants are advised NOT to buy vehicles unless we have approved them first.

The Council has a number of policies to guide our licensing decisions.  Read them on our forms and factsheets page.

Regulation Summary

A summary of the eligibility criteria for this licence

Application Evaluation Process

Applications are compared to the legislative requirements, and our policies.  Officers will grant applications where these pre-requisites are met (see relevant guidance notes and policies on our "forms and factsheets" page).  Applications that can't be approved by officers will generally be decided at a meeting of our licensing sub-committee (there are some exceptions, such as applications for exemption from the requirement to display the Council's vehicle licence plate).  Where there is a hearing, applicants are allowed to make representation in writing or in person, to the Members.  The procedure at hearing can be read here.  Hearings because of a person's previous convictions or medical history will be held in private.

Will Tacit Consent Apply?

No. It is in the public interest that the authority must grant your applications before you can trade. If you have not heard from us within a reasonable period, please contact it. You can do this online here if you applied through the UK Welcomes service or use the contact details below.

Apply online

There is no facility to apply online - although you can download most of the forms that you need from here.  "driver" applications will also need a criminal record bureau disclosure application - phone or email us your address and we will send the form(s).

Failed Application Redress

Most of the forms that you need can be downloaded from here;  "driver" applications and operators who are not also drivers will, in addition, need a criminal record bureau disclosure application - phone or email us your address and we will send the form(s).

Please telephone us when you are ready to apply: you will need to make an appointment to start the process for either driver or vehicle licence applications please ring 01527 881395. 

Note that we will not be able to deal with you properly unless appointments are made.

Licence Holder Redress

In most cases, where an application can not be granted by officers, (such as where a driver applicant has relevant convictions) the application will be decided by our licensing sub-committee: the applicant will be allowed to address the committee to explain why the licence should be granted.

If applications are refused, applicants will be told about the right of appeal that exists in most cases, to the Magistrates' Court.

Consumer Complaint

Please contact us, in the first instance.

Trade Associations

There are no local trade associations.


Taxi Newsletter

Councils must consider use of vehicles before licensing

This was the conclusion of Christopher Symons QC when giving judgement in the High Court judicial review claim brought by Newcastle city council against Berwick-upon-Tweed borough council.

Berwick in exercising its discretion under section 37 of the 1847 Act to grant hackney carriage vehicle licences should take into account where the vehicles will be used, the court held. Hackney carriages are being licensed in Berwick then used for private hire work in the neighbouring district, Newcastle City.

The judge said: ‘The byelaws and conditions which apply to Berwick's hackney carriages are largely there to promote safety and to ensure the vehicles are easily identifiable. They are made and imposed to protect the public and in particular the public in the Berwick-upon-Tweed area. If the hackney carriages are used in areas remote from Berwick-upon-Tweed enforcement will be very difficult and impracticable. He continued: ‘…a local authority, properly directing itself, is entitled and indeed is obliged, to have regard to whether the applicant intends to use the licence to operate a hackney carriage in that authority's area, also having regard to whether the applicant intends to use the hackney carriage predominately, or entirely, remotely from the authority's area.

He added he was also anxious not to direct how Berwick or any other local authority should exercise their discretion, although he did not go so far as saying that Berwick's practise of issuing licences for hackney carriages outside of its area as being unlawful. He did not make a declaration as to whether Berwick had a policy to grant licences for use remote from their area.

At Wychavon, we already check that applicants for private hire licences have work with an operator licensed by us – so that private hire journeys either start or finish in Wychavon. In light of this Judge's decision, we will be amending our procedures to check that applicants for hackney carriage licences intend to work mainly or wholly within Wychavon and similarly that any private hire work that they undertake starts or finishes in our area.

New Amendments Announced

Three amendments affecting taxi licensing have been announced:

Last year, parliament passed the Road Safety Act 2006 which contained two provisions affecting hackney carriage and private hire vehicle licensing:

- a power to suspend or revoke drivers' licences with immediate effect

- the repeal of an exemption for vehicles providing services under contract for more than 7 days

The amendments have arisen because of three significant safety risks which needed to be addressed.

Suspending drivers' licences

The Local Government (Miscellaneous Provisions) Act 1976 gives licensing authorities outside of London the power to suspend, revoke or refuse to renew hackney carriage and private hire vehicle drivers' licence for a number of reasons, including convictions for certain offences or for any other reasonable cause.

A decision to suspend or revoke a licence is however held in abeyance for a period of 21 days in which the driver may appeal to a magistrates' court, and subsequently until any such appeal is disposed of.

Section 52 of the Road Safety Act will give licensing authorities a power to immediately suspend or revoke a licence where they are of the opinion - which must be recorded - that the interests of public safety require such a course of action.

Repeal of the contract exemption

From January 2008, the historical exemption from licensing for drivers - and vehicles - hired under contract for not less than seven days was removed.  A large number of vehicles and drivers from this previously unregulated sector now have to be licensed.

Disability Discrimination Act 2005 - Update

Since December 2006, people providing transport using taxis and private hire vehicles (transport providers") have had to actively avoid discrimination against disabled persons and must make reasonable adjustments to services that they offer. These services include timetables, booking facilities, tariffs, waiting rooms etc. at taxi offices, airports, ferry terminals, and bus, coach and rail stations.

The Government has not YET required accessible vehicles but we would recommend careful thought be given when considering buying a new vehicle for private or public hire use.
Our Disability Discrimination factsheet gives more information.


Disability Discrimination Act 1995 - Taxi Accessibility Regulations - What's new?

Government is implementing the taxi provision of the Disability Discrimination Act 1995. There will be a rolling program from 2010-2020, setting standards for wheelchair access and a range of other features to help disabled people to use taxis.

Taxis in Wychavon will not be required to comply in the first phase - but guidance will be issued. Formal regulation may be introduced if the guidance is ignored.

We can provide customers with contact details for currently licensed wheelchair accessible taxis, on request.


Watch Out For Rogue Taxis

There are few complaints about licensed (or unlicensed) private hire or taxi" vehicles in Wychavon.  But new, clearer and larger badges are being introduced in response to comments that the badges previously issued by us are too hard to read.  We hope that the new plates and driver badges will make it easier for the public to identify properly licensed vehicles.

The new vehicle plates have a clear licence number, registration number and an expiry date.  Drivers will be wearing a card with a clear driver number and photo.

Taxi Plate

The Licensing Team makes sure that all taxis, private hire vehicles, and their drivers are suitable, and are properly insured, before licences are issued.  Under no circumstances should people be accepting lifts from strangers in unlicensed vehicles. This change will hopefully make it easier for the public to make simple checks before getting into a vehicle to ensure they are properly licensed.

Private Hire Vehicles are different to Taxis. Taxis (hackney carriages) can be hailed on the street, or hired from a rank; they have light blue licence plates.  Private hire vehicles have to be pre-booked, they cannot be hired or hailed – they have yellow licence plates.

Passengers are entitled to see the driver's details (photo, badge and number) and should make a note of them, in case they lose property in the vehicle or have cause for complaint following a journey.

If you have any queries please contact the Licensing Team on 01527 881395

All Licensing and Environmental Health Matters are now dealt with by Worcestershire Regulatory Services.

For direct public enquiries and referrals:

General Customer Enquiries

Telephone: 01905 822799

(Mon—Fri 8am—8pm, Sat 9am—5pm)


Fax: 01905-617132

Worcestershire regulatory Services