Enquiries about your bill or benefit

If you have any questions about your Council Tax or Non-Domestic Rate bills, Council Tax Support or Housing Benefit please:

  • Telephone:

          03004 560 560    for Council Tax

          03004 560 560    for Business Rates  

          03004 560 560    for Housing Benefit or Council Tax Support    

          Monday-Friday 9am to 5pm.

Please note: calls may be recorded for Training and Monitoring purposes

  • E-mail:

          revenues@southworcestershirerevenues.gov.uk for Council Tax

          businessrates@southworcestershirerevenues.gov.uk for Business Rates

          benefits@southworcestershirerevenues.gov.uk for Housing Benefit or Council Tax Support.

Our Self Service pages give you instant on line access to manage and view your

  • Council Tax account
  • Business Rate account
  • Housing Benefit or Council Tax Support claim
  • Tenants Housing Benefit claims

Using self service can save you time, effort and money. There is no need for you to visit us, ring us or write to us - you can view and manage your account or claim on line at a time that suits you.

Log into self service >>

  • Write to:

          Revenues and Benefits, PO Box 11, Pershore, WR10 1PU


Alternatively you can visit one of our contact centres in Droitwich, Evesham or at the Civic Centre, Pershore.