General Terms and Conditions


  • The item(s) needs to be at the front of your property as close as possible to the highway.
  • The item(s) need to be out for collection between 7:00am and 5:00pm (A collection time cannot be given.)
  • The item(s) need to capable of being moved safely by 2 people. If not it will be left and a refund provided)
  • Access to the item(s) must be clear without any obstacles for collection crews to have to walk or step over or move and without danger of anything falling on them
  • If agreed that the collection can take place from inside a garage or back garden, the resident must be present 
  • On the day of collection, the operative will only collect the items listed in your order.
  • If the item(s) are not available to collect on the day of collection no refund will be made.