Claim Housing Benefit and/or Council Tax Support

Housing Benefit provides help for certain people on a low income to pay their rent. If you are of working age then it is likely that help with your housing costs will be met by Universal Credit, you can find out more information here

Council Tax Support is available to anyone on a low income who is liable to pay Council Tax to help them pay their bill.

How much would I get? 

Housing Benefit and Council Tax Support are means-tested benefits. The amount you receive can depend on:

  • your income;

  • your savings;

  • the size of the property, the amount of your rent; and

  • who else lives with you

You can get an estimate of your housing benefit using an online Benefits Calculator.

You can apply for either Housing benefit, Council Tax support or both by completing the online claim form. Once you have completed the form you will see an evidence checklist which lists documents we need to assess your claim.

You can e-mail the evidence required to quoting your claim number in the subject heading, or you can hand in your documents at any of our contact centres in Droitwich, Evesham or Pershore.

If you are already receiving housing benefit or council tax support but the benefit payment amount does not cover your total rent / council tax bill, then you may be able to get extra help for housing costs by applying for a Discretionary Housing Payment (DHP). DHP’s are not benefit payments.

For details of other benefits to which you may be entitled, visit  or  Citizens Advice. You can also find what the rates of benefit are by visiting Rightsnet.

Make a benefits claim online

Apply now and find out if you qualify straightaway and see how much you will get. You will know that your claim has been received by us as you will get a reply as soon as you apply.


If you have difficulty completing an online claim, you can book an appointment with the Benefits Service.

How we pay your Housing Benefit

We cannot pay your benefit by cheque, if you do not have a bank account you can open a basic bank account