These teams provide a range of essential business functions. These include: ICT, finance, HR, procurement, property management, CCTV, insurances, corporate project management, engineering risk management, car parking and contract management.
What is your job role and what does that mean?
My role within the council is Senior Applications Engineer (Web Developer) and, as part of this role, I lead the IT self-service team on a day-to-day basis. The self-service team, which is part of a shared service between three Worcestershire councils, is responsible for building and maintaining effective online web applications to encourage channel shift from traditional contact methods such as telephone and email to interactive forms and systems with a faster feedback loop between the public and key council services. Furthermore, our team provides and manages the software infrastructure for all three council websites, which represent most users’ first port for contacting and interacting with the councils.
Why did you choose to work for the Council?
When I joined Wychavon as a junior web developer, I had recently left full-time education and built up an array of technical and communication skills, so I felt the council was the perfect place to further my career ambition of working with IT to enhance human interaction with data-driven services. I was attracted by the friendly working environment and career progression opportunities.
What advice would you give to a person considering a role at the Council?
In my own opinion, someone who has evidence of a strong attention to detail and enjoys working together towards a common goal is likely to enjoy working here.
Preparation for an interview is as important here as in any other organisation as it helps us to understand whether your skills could make you a suitable candidate for a position. Going the extra mile to think about what questions we might ask you and considering what questions you might like to ask us can help us to establish a positive rapport between us right from the start.