RingGo Phone Parking Payments
What is RingGo?
RingGo is a quick, easy to use mobile phone service, which you can use to pay for your parking. When you park your car in an area featuring the RingGo service, contact RingGo by smartphone app, phone, SMS or online. Then simply book and pay for your parking session by phone.
How do I register with RingGo?
You can pre-register with RingGo either by using the RingGo smartphone app (downloadable free of charge either through your handset or from the relevant store) or on the internet at www.myRingGo.co.uk/register.
When you pre-register for the service you will be asked to provide:
• The number plate, colour and make of your vehicle
• Your payment card details
Alternatively, once the service is live, you can register at the same time you want to park, either by using the RingGo app or by calling the RingGo number which is 01905 880055.
Parking with RingGo - Information
Once you have registered with RingGo, the service automatically recognises your mobile phone number and retrieves the information you have given previously. This means that when you use the service you only have to provide:
• The location code where you are parked. (Local signs provide this information, see example image on the right, the location code would be 5611.
• The length of time you want to park
• The 3 digit security code on the back of our payment card
Please note that the RingGo app operates at all RingGo locations and should highlight the correct location where you are standing. Please make sure you double check this against local signage, as in some places, zones are closely located. Click for details of locations nationwide.
To see a video of how to register and pay with RingGo, please go to the link below and select the RingGo video:
Parking with RingGo – ways to pay
There are several ways to use RingGo:
• By smartphone app
• By calling the phone service
• By text message or
• Through the internet (either via a mobile or pc)
• (For businesses) by using the RingGo Corporate solution
Details of each are provided below.
iPhone and Android users can download a RingGo smartphone app (free of charge), through their handset or from the relevant store. The app lets you register for the service, locates your nearest RingGo zone, allows you to manage your account, obtain free parking sessions of less than 30 minutes, and pay to park directly through the app.
Click on the links below to visit the relevant website:
iPhones handsets - Apple iTunes store
Android handsets - Google play
Automated phone service
To use the automated phone service, you simply call the phone number on the signs when you want to park. RingGo will remember you (by recognising your mobile phone number) and ask you to:
• Confirm the vehicle you want to park
• Confirm the location where you want to park
• Say how long you want to stay, and
• Provide the security code from your credit card
Text to park
You can use the quick and easy RingGo “text to park” option instead. So for instance, sending a message with ‘RingGo 20700 2h 867’ to 81025 will park your nominated vehicle for up to 2 hours in the Lido park car park, Droitwich.
For details on how to set up the service for your particular location please see the myRingGo website – www.myRingGo.co.uk/texttopark.
If you have a phone with mobile internet access, you can use the myRingGo site to book your parking. Simply login at www.myRingGo.co.uk/park and complete the details. Alternatively, you can use the same link from a standard pc or other internet connected devices.
For more information on all of these options, please see www.myRingGo.co.uk
RingGo Corporate is a special version of RingGo, designed for business employees. It saves time and hassle by allowing businesses to set up a prepaid account, which nominated employees can use to pay for their parking when on business. There’s no need for employees to know company credit card details or pay and claim. They also get alerted when their parking is about to run out, reducing the risk of receiving a parking charge notice.
From the business point of view, organisations receive an HMRC approved consolidated parking invoice which itemises VAT that can be claimed back, together with management reports that help better control parking costs. For more information about the solution please see https://corporate.myringgo.com/
How much does RingGo cost?
There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.
If you call RingGo, the number used is a geographic one, so you are charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.
At most locations across the UK, a small service charge is made for using RingGo, on top of the normal parking tariff. For Wychavon District Council parking, it costs 20p to use the service. Elsewhere this cost varies.
If you use the RingGo “text to park” option, you will pay for the outgoing text message at your agreed operator rate.
The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out) in Wychavon these messages cost 10p per message.
You can check details of parking tariffs and RingGo charges at each location by visiting www.myRingGo.co.uk/wiw.
Benefits of RingGo - extending your parking session
Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply contact RingGo again and the service will ask you:
• How long you want to extend
• What your card security code is
The RingGo system automatically recognises that you have a parking session currently operating.
Can I get a VAT receipt?
If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in at www.myRingGo.co.uk. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the Settings menu.
Please visit www.myRingGo.co.uk/whereitworks to see all the location numbers in your area and across the UK.
More information on RingGo
For general information about RingGo please visit www.myRingGo.co.uk. If you have a specific question about how RingGo operates, please see www.myRingGo.co.uk/help which contains a lot of common queries.