Public toilets are managed by the Client Services department.  Private contractors carry out toilet cleaning (Mitie Cleaning) and repairs and maintenance.

Our Standards:

  • Public toilets in a good state of repair and decoration, clean and safe
  • Stocked with consumables at all times
  • Equipment regularly inspected and maintained

To achieve these standards:

  • toilets are cleaned three or four times a day during opening hours in the summer, and two or three times per day in the winter depending on location
  • if urgent cleans are required between scheduled cleans, the urgent clean will be carried out within 45 minutes
  • building repairs will be carried out according to need:- emergency repairs within 1 hour, urgent repairs within 24 hours, non urgent repairs within 36 hours and routine repairs within 5 days

If you find the toilets do not meet these standards please call Client Services on 01386 565018 between 9am - 5pm, Monday to Friday, or for emergencies outside of office hours call 01386 565000.

Further Information

For more information about our public toilets contact:

Client Services
Wychavon District Council
Telephone: 01386 565399, 9am-5pm, Monday to Friday