Waste and Recycling
Important update regarding fridges and freezers
Until further notice, we are unable to accept fridges, freezers, and other cooling appliances as part of our Bulky Waste Collection Service.
This is due to national difficulties affecting the processing of cooling appliances. These are circumstances beyond our control, and we apologise for any inconvenience caused.
Recycling Survey
You can complete our new recycling survey and have your say on possible new services here: Recycling Survey
From garden waste and household bin collections to business and bulky waste services, we've got you covered. Use our bin collection look-up tool to check your next scheduled refuse or recycling collection with ease.
Other Waste and Recycling Services
Frequently Asked Questions
Check to make sure the bin was due to be collected using our bin round lookup: Bin Round Lookup. If your bin was due to be collected, was it out by 7am? Was the right bin put out? Was a sticker left on your bin advising why it wasn’t collected?
If the correct bin was presented by 7am and no sticker was left on your bin, please report a missed bin: Waste and Recycling Services.
Remove the contamination from your bin and present it for collection on your next collection day. You can take any additional waste to your local Household Recycling Centre - Household Recycling Centres | Worcestershire County Council.
You can report that your bin is damaged or lost (and anything else waste and recycling related) online using our Waste and Recycling Services page.
Use our recycling search to find out what goes in which colour bin.
Plastic bottles and packaging (except black plastic), cans, tins, paper, card, glass bottles and jars can go in your green bin. Nappies do NOT go in your green bin.
No. Each household is entitled to one black waste bin. Some households have managed to gain a second bin over the years and we are currently undertaking a project to remove these bins. If you meet a certain criteria, you may be entitled to a larger 240 litre bin but most households are entitled to a 180 litre black waste bin. If you believe you meet the criteria, you can request a larger bin using our Waste and Recycling Services page.
We do allow residents to have an additional green recycling bin and this can be requested using our Waste and Recycling Services page.
No. Excess waste must be disposed of at one of the Household Waste and Recycling Centres. We do allow additional bags to be collected over the Christmas period.
Keeping your bin clean with the lid closed should prevent maggots. Food waste should be wrapped prior to disposal.
You can request an assisted collection, if you are unable to move your wheelie bins yourself. This can be done using our Waste and Recycling Services page.
It is your responsibility to clean your bin. We do not offer a cleaning service or recommend any companies that carry out a service like this.
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