Many of our services are available online. Please check our website for information before contacting us.

Services

Report a problemCompliments and ComplaintsOnline payments

Telephone payments 03300 889 686

Planning

01386 565 565 
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Building Control

01684 862223 
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Council Tax

03004 560560 
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Benefits

03004 560560 
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Business Rates

03004 560560
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Electoral and Registration Services

01386 565437 
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Environmental Services (Worcestershire Regulatory Services)

01905 822799 
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Housing

The Housing and Customer Services team are available Monday - Friday, between the hours of 9am and 5pm.

Call 01386 565000 (option 5)

Legal Services
01684 862366
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Leisure Centres

  • Droitwich Leisure Centre
    01905 771212 
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  • Evesham Leisure Centre
    01386 444212 
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  • Pershore Leisure Centre
    01386 552346 
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  • Droitwich Lido
    01905 799342 
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Licensing

01905 822799 
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Parking and Fines

01386 565009 
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Parks and open spaces

01386 565414
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Travel and Roads (Worcestershire County Council)

01905 763763 
Online enquiries

Waste and recycling

  • Refuse and Recycling  - 01386 565018
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  • Commercial Waste - 01386 565199
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Address

Civic Centre
Queen Elizabeth Drive
Pershore, Worcestershire
WR10 1PT

General enquiries

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Telephone: 01386 565000

DX number

25934 Pershore

Customer Contact Centre opening hours

  • Pershore Civic Centre Monday to Friday 9am to 5pm
  • Droitwich Contact Centre Tuesdays 9.30am to 3.30pm
  • Evesham Contact Centre Fridays 9.30am to 3.30pm

If you would like to see us in Droitwich or Evesham outside of our usual opening hours, we may be able to to book you an appointment. Please call 01386 565000 and hold for the operator.

Out of hours emergency hotline

In an event of an emergency call 0300 003 5367

Please note: This number should not be used for 'day-to-day' enquiries.

Find us

Our main office is at Pershore Civic Centre but we also have Community Contact Centres in Evesham and Droitwich.

Pershore Civic Centre

Opening hours

Monday - Friday: 9.00am - 5.00pm (appointments are available to book on 01386 565492)
Saturday and Sunday: Closed

The Council operates a smoke free site at the Civic Centre. No smoking is permitted inside the building or in the immediate vicinity.

Address

Pershore One Stop Shop
Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT

Telephone

01386 565000. After 5:00pm 01562 733180 (Emergencies only)

Email

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Maps and directions

Nearest car park - Civic Centre Car Park (Long & Short Stay)
If all these spaces are full please use the Abbey Park Car Park (Long Stay). We also have at the front of the building a 20 minutes max. car park which is free to use.

Nearest bus stop - Pershore, Broad Street - 0.4 miles

Nearest train station - Station Road, Pinvin, Pershore - 1.2 miles

pdf Location map of Civic Centre (118 KB)

Evesham Contact Centre

Opening hours

Friday: 9:30am - 3:30pm

If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.

The Council operates a smoke free site at Evesham Community Contact Centre. No smoking is permitted inside the building or in the immediate vicinity.

Address

Evesham Community Contact Centre
Evesham Library,
Oat Street,
Evesham
WR11 4PJ

Telephone

01386 565000. After 5:00pm 01562 733180 (Emergencies only)

Email

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Maps and directions

Nearest car park - Merstow Green (Short Stay) or Old Brewery (Long Stay)

Nearest bus stop - Evesham, Bus Station - 0.3 miles

Nearest train station - High Street, Evesham - 0.6 miles

Location map of the Evesham Community Contact Centre

Droitwich Contact Centre

Opening hours

Tuesday: 9:30am - 3:30pm

If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.

The Council operates a smoke free site at Droitwich Spa Library. No smoking is permitted inside the building or in the immediate vicinity.

Address

Droitwich Spa Community Contact Centre
Droitwich Spa Library
Victoria Square
Droitwich Spa
WR9 8DQ

Telephone

01386 565000. After 5:00pm 01562 733180 (Emergencies only)

Email

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Maps and directions

Nearest car park - High Street (Short Stay) or Lido Park (Long Stay)

Nearest train station - Union Lane, Droitwich

Location map of the Droitwich Community Contact Centre

Alternative formats

We can provide information in larger print, Braille on audio CD or in other languages. To request a different format ring 01386 565000.

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