Many of our services are available online. Please check our website for information before contacting us.
- Services
- General enquiries
- Address
- DX number
- Opening hours
- Out of hours emergency
- Find us
- Alternative formats
Services
Report a problemCompliments and ComplaintsOnline payments
Telephone payments 03300 889 686
Planning
01386 565 565 This email address is being protected from spambots. You need JavaScript enabled to view it.
Building Control
01684 862223 This email address is being protected from spambots. You need JavaScript enabled to view it.
Council Tax
03004 560560 This email address is being protected from spambots. You need JavaScript enabled to view it.
Benefits
03004 560560 This email address is being protected from spambots. You need JavaScript enabled to view it.
Business Rates
03004 560560 This email address is being protected from spambots. You need JavaScript enabled to view it.
Electoral and Registration Services
01386 565437 This email address is being protected from spambots. You need JavaScript enabled to view it.
Environmental Services (Worcestershire Regulatory Services)
01905 822799 This email address is being protected from spambots. You need JavaScript enabled to view it.
The Housing and Customer Services team are available Monday - Friday, between the hours of 9am and 5pm.
Call 01386 565000 (option 5)
- General housing needs
For general housing queries, such as Housing for you.
This email address is being protected from spambots. You need JavaScript enabled to view it. - Private sector housing
For enquiries such as property in disrepair, HMO licensing, empty homes.
This email address is being protected from spambots. You need JavaScript enabled to view it. - Affordable homes
For enquiries such as housing needs surveyor fixed equity/ discount market sales applications
This email address is being protected from spambots. You need JavaScript enabled to view it.
Legal Services
01684 862366 This email address is being protected from spambots. You need JavaScript enabled to view it.
- Droitwich Leisure Centre
01905 771212 This email address is being protected from spambots. You need JavaScript enabled to view it. - Evesham Leisure Centre
01386 444212 This email address is being protected from spambots. You need JavaScript enabled to view it. - Pershore Leisure Centre
01386 552346 This email address is being protected from spambots. You need JavaScript enabled to view it. - Droitwich Lido
01905 799342 This email address is being protected from spambots. You need JavaScript enabled to view it.
Licensing
01905 822799 This email address is being protected from spambots. You need JavaScript enabled to view it.
Parking and Fines
01386 565009 This email address is being protected from spambots. You need JavaScript enabled to view it.
Parks and open spaces 01386 565414 email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Travel and Roads (Worcestershire County Council)
01905 763763 Online enquiries
- Refuse and Recycling - 01386 565018 email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Commercial Waste 01386 565199 email This email address is being protected from spambots. You need JavaScript enabled to view it.
Address
Civic Centre
Queen Elizabeth Drive
Pershore, Worcestershire
WR10 1PT
General enquiries
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: 01386 565000
DX number
25934 Pershore
Opening hours
Pershore Civic Centre Monday to Friday 9am to 5pm
Droitwich Contact Centre Tuesdays 9:30am to 3:30pm
If you would like to see us in Droitwich outside of these hours, we may be able to to book you an appointment. Please call 01386 565000 and hold for the operator.
Evesham Contact Centre Fridays 9:30am to 3:30pm
If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to to book you an appointment. Please call 01386 565000 and hold for the operator.
Out of hours emergency hotline
In an event of an emergency call 0300 003 5367
Find us
Our main office is at Pershore Civic Centre but we also have Community Contact Centres in Evesham and Droitwich.
Pershore Civic Centre
Opening hours
Monday - Friday: 9.00am - 5.00pm (appointments are available to book on 01386 565492)
Saturday and Sunday: Closed
The Council operates a smoke free site at the Civic Centre. No smoking is permitted inside the building or in the immediate vicinity.
Address
Pershore One Stop Shop
Civic Centre
Queen Elizabeth Drive
Pershore
WR10 1PT
Telephone
01386 565000. After 5:00pm 01562 733180 (Emergencies only)
This email address is being protected from spambots. You need JavaScript enabled to view it.
Maps and directions
Nearest car park - Civic Centre Car Park (Long & Short Stay)
If all these spaces are full please use the Abbey Park Car Park (Long Stay). We also have at the front of the building a 20 minutes max. car park which is free to use.
Nearest bus stop - Pershore, Broad Street - 0.4 miles
Nearest train station - Station Road, Pinvin, Pershore - 1.2 miles
pdf Location map of Civic Centre (118 KB)
Evesham Contact Centre
Opening hours
Friday: 9:30am - 3:30pm
If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.
The Council operates a smoke free site at Evesham Community Contact Centre. No smoking is permitted inside the building or in the immediate vicinity.
Address
Evesham Community Contact Centre
Evesham Library,
Oat Street,
Evesham
WR11 4PJ
Telephone
01386 565000. After 5:00pm 01562 733180 (Emergencies only)
This email address is being protected from spambots. You need JavaScript enabled to view it.
Maps and directions
Nearest car park - Merstow Green (Short Stay) or Old Brewery (Long Stay)
Nearest bus stop - Evesham, Bus Station - 0.3 miles
Nearest train station - High Street, Evesham - 0.6 miles
Location map of the Evesham Community Contact Centre
Droitwich Contact Centre
Opening hours
Tuesday: 9:30am - 3:30pm
If you would like to see us in Droitwich or Evesham outside of these hours, we may be able to book you an appointment. Please call 01386 565000 and hold for the operator.
The Council operates a smoke free site at Droitwich Spa Library. No smoking is permitted inside the building or in the immediate vicinity.
Address
Droitwich Spa Community Contact Centre
Droitwich Spa Library
Victoria Square
Droitwich Spa
WR9 8DQ
Telephone
01386 565000. After 5:00pm 01562 733180 (Emergencies only)
This email address is being protected from spambots. You need JavaScript enabled to view it.
Maps and directions
Nearest car park - High Street (Short Stay) or Lido Park (Long Stay)
Nearest train station - Union Lane, Droitwich
Location map of the Droitwich Community Contact Centre
Alternative formats
We can provide information in larger print, Braille on audio CD or in other languages. To request a different format ring 01386 565000.