The planning service telephone lines are currently only open between 10am and 2pm. We apologise for any inconvenience caused.
Read the Planning Updates information below to find out about changes affecting our service.
You can also find helpful information on our planning permission FAQs page.
In this section you will find the following information:
- Requests regarding the verification of conditions
Due to the significant increase in workload, as of 21 April 2021 we will not be responding to requests seeking the verification of conditions. As a result of a considerable backlog, validating all new planning applications is our main priority at the moment, therefore, we are having to focus our resources carefully to ensure we can maintain an efficient and productive service.
We kindly suggest that you utilise the free search facility on our website where you can find the relevant documentation to check the status of conditions.
The suspension of this service is temporary, however, when it is re-instated it will become a chargeable service due to the level of work, time and resources required to provide a response.
- Please read our
Planning Service Update
following the announcement of Lockdown 3.0.
- COVID-19 Temporary Government Measures
For guidance on the relaxation of working hours on construction sites, please read the pdf Directorate of Planning and Infrastructure (418 KB) document.
- Government Announces Changes to the Planning System
The Government has announced a number of changes to the planning system in response to the relaxation of lockdown.
Planning permission deadlines will be extended, planning appeals will be sped up and builders will be allowed more flexible working hours following agreement with their local council. Read the coronavirus recovery announcement on the GOV.UK website.
The full detail of applications which will be impacted by this and the length of any extension has yet to be clarified. The implications of these changes will be assessed by both Councils once the detail is provided and we will keep you updated if there are significant impacts.