Contacting us during the coronavirus outbreak

Our priority during the Covid-19 outbreak is to help those who are in emergency need and at risk of homelessness. To help us do this we have suspended all non-emergency communication regarding Home Choice Plus and allocation of social housing.

Until further notice we will not be dealing with the following queries:

  • Banding reviews
  • Assessing medical evidence to support applications
  • General phone queries relating to Home Choice Plus.

Home Choice Plus is still available online and you can still place bids on properties you are eligible for. Thank you for your understanding during this challenging time. 

 

In this section you will find the following information:


Strategic housing

Contact us

If you have any questions about our housing services, please get in touch.

The Housing and Customer Services team are available Monday - Friday, between the hours of 9am and 5pm.

General housing needs
For general housing queries, such as Home Choice Plus.
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01386 565020

Private sector housing
For enquiries such as property in disrepair, HMO licensing, empty homes.
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01386 565631

Affordable homes
For enquiries such as housing needs surveyor fixed equity/ discount market sales applications
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If you have nowhere to stay tonight or if you know someone that is rough sleeping, please speak to us on 01386 565020 or report it to Streetlink.

Useful contacts

In addition to the contact centres in Evesham, Droitwich and Pershore, you can seek help from the below organisations.

Citizens Advice South Worcestershire
Telephone: 03444 111 303
Website: http://www.citizensadvicesw.org.uk/

Age UK
Droitwich: 01905 772126
Worcester: 01905 740950 
Evesham: 01386 422700
Website: www.ageuk.org.uk/

Shelter
Telephone: 0808 800 4444
Website: england.shelter.org.uk/

Job Centre Plus
Telephone: 0800 169 0190
Website: gov.uk

Millbrook Healthcare
Telephone: 0330 124 8205
Website: www.millbrook-healthcare.co.uk

Information on the councils' performance can be found on the About Wychavon District Council web pages.