Use the links below to find the information you need:

Legal duty to dispose of business waste correctly

If you run a business, no matter what the size, then you are legally responsible for the waste you produce. You must make sure you do the following:

  • Keep your waste to a minimum by doing everything you can to prevent, reuse, recycle or recover waste
  • Store your waste safely and securely
  • Arrange to have your waste taken away by us or another registered waste carrier

If you run a business from home you must have a separate waste collection, you cannot put business waste in your household bin.

You must pay for your business waste collection separately. It is not included as part of Business Rates.

If you do not dispose of your waste properly you could be prosecuted under the Control of Pollution Act 1974 and the Environmental Protection Act 1990.

Read more about your responsibilities to dispose of your waste.

Our business waste and recycling collection service

To help you meet your legal duties to dispose of your waste correctly, you can sign up for a business waste and recycling collection from us. We offer a flexible and cost-effective service for businesses in Evesham, Droitwich, Pershore, Broadway and surrounding villages.

Our service will also help improve your company's environmental credentials as waste we collect from you is burnt to generate electricity at an Energy from Waste Plant and recycling is sent for reprocessing, with the majority staying in the UK. 

Find out more about what happens to your waste.

Find out more about what happens to your recycling.

The benefits of using our service include:

  • A range of bin sizes and sacks to choose from
  • Flexible collections
  • Easy payment by direct debit each quarter
  • No hidden charges – the price we quote is the price you pay
  • Legal and safe disposal offering peace of mind
  • Reliable and friendly service
  • Lockable bins – so you know you are only paying for your waste
  • No VAT
  • The option for one-off extra collections if needed for an additional cost

We offer the option to have a separate recycling bin to help manage your waste more effectively.

You can recycle everything in a business waste bin that you can in your household bin including plastic bottles, tubs, pots, trays, food and drink cans, cardboard, glass bottles and jars and paper.

Find out more about what can be recycled in your business waste bin.

Find out more about what we will collect as business waste.

Collection Frequency

You can choose weekly, twice weekly or seasonal collections. The number of times your bin is collected will be agreed when bins are hired from us.

Extra collections can be arranged for an extra cost.

Request a quote for our service

If you would like a quote or to discuss bin sizes and collection arrangements with us before signing up for our business waste collection service, then please call 01386 565199 (9am to 5pm, Monday to Friday) or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Sign up for our business waste service

If you have everything you need and are happy to sign up, then please fill in our online form to make a request. This form will also act as your Duty of Care Waste Transfer Note, which you are legally required to fill in every year.

Find out more about Duty of Care and Waste Transfer Notes.

For new customers, a site risk assessment will be carried out within five working days of requesting a service, to make sure bins can be accessed, emptied and returned to the collection point safely.

We aim to deliver bins within two working days of a satisfactory site risk assessment

You are responsible for the secure storage of waste bins.

Collections are not affected by Bank Holidays (except Christmas and New Year when we will tell you about any changes to collection dates).

Your bins/sacks should be out by 6am on the day of your collection and be collected anytime up to 6pm.

Request a business waste collection service

Payment for this service is by quarterly Direct Debit and must be made in advance.

Read the full terms and conditions of our business waste collection service.

Once your request for our service has been accepted, please download and fill in the Direct Debit Mandate and email it to This email address is being protected from spambots. You need JavaScript enabled to view it..

School and charity collections

Schools and charities are not charged for disposing of their waste, only for the hire of bins and the collection of waste.

We offer a reduced-price collection service for schools and charities. You can choose to have more than one bin, The number of collections and the service can be limited to just term-time if needed.

Please make sure you tell us about your charity status when applying for our business waste collection service.

Information for current business waste collection customers

If you are one of our existing customers and would like to talk to us about your service or make changes to your collection then call 01386 565018 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also use one of our online services.

Fill in your annual Duty of Care form

Report a missed trade bin collection

Report a damaged business waste bin

If the bin has been damaged please call 01386 565018. If the bin is damaged during the collection service, it will be repaired or replaced. If the bin is otherwise damaged or stolen, you will be recharged for the repair or replacement.

Extra collections

If you would like to book a one-off extra collection for an additional cost then please call 01386 565018 to book.

Contact us

If you need more information then please call us on 01386 565018 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Using another waste carrier to collect your waste

You do not have to use our business waste collection service. You can use another company as long as they are a registered waste carrier. Make sure you use a reputable company and keep invoices and Waste Transfer Notes as proof you did everything you could to dispose of your waste properly.

If you don’t, and waste from your business is illegally dumped, you could be prosecuted even if it wasn’t you who did it.

Check if a business is a registered waste carrier on the Environment Agency website.