Penalty Charge Notices (PCN)
You have received a Penalty Charge Notice (PCN) or a parking fine because you parked your vehicle in contravention of the parking regulations. The Penalty Charge is reduced by 50% if paid within 14 days of the date of issue, otherwise the original amount is due. Read the Parking Restrictions page to keep up to date with the parking regulations.
Use the links below to find the information you need:
Paying your Penalty Charge Notice (PCN)
You can pay your Penalty Charge Notice securely online using our PCN portal. You can also pay by phone and by post.
Online PCN payment
Use the button below to pay your Penalty Charge Notice online.
Phone PCN payment
Payments can be made by using your Debit or Credit card, on Monday to Friday 9.00am to 5.00pm on 03300 889 686 or 01386 565009. Please have your card with you when you phone.
Postal PCN payment
Send your cheque or postal order to Parking Services Unit, Wychavon District Council, Civic Centre, Queen Elizabeth Drive, Pershore, Worcs, WR10 1PT. Cheques and Postal Orders should be made payable to Wychavon District Council. Please write the Penalty Charge Notice number and vehicle registration number on the reverse of your cheque or postal order. Please do not send cash.
In person
You can take your Penalty Charge Notice (PCN), along with a cheque or postal order to any of our Community Contact Centres.
Challenging your Penalty Charge Notice (PCN)
If you feel that you have a mitigating circumstance that you want considered regarding the issue of the Penalty Charge Notice, you can challenge this decision online or by post.
Challenge a PCN online
Use the button below to challenge your Penalty Charge Notice online.
Challenge a Penalty Charge Notice
Challenge a PCN by post
Send your written challenge to:
Parking Services Unit
Wychavon District Council
Civic Centre
Queen Elizabeth Drive
Pershore
Worcestershire
WR10 1PT
Telephone: 01386 565009, between 9am-5pm, Monday-Friday.
Email:
Or you can hand your challenge in to any of the Community Contact Centres.
Your case will be placed on hold until a response is sent. If your challenge is received within the first 14 days of receiving the Penalty Charge Notice and is upheld, another 14 days will be offered to pay the discounted amount
For further information please see our pdf cancellation guidance policy (82 KB) .
Non-payment of a Penalty Charge Notice
If full payment is not received within 28 days of issue, the registered keeper or the person that the Council believes to be the owner of the vehicle will be sent a Notice to Owner. At this stage, the registered owner/keeper of the vehicle can make a payment or submit a formal representation objecting to the issue of the Penalty Charge Notice. Vehicle keeper information will be requested from the DVLA.
In the event that the formal representation is rejected, the registered owner/keeper can submit an appeal to the Traffic Penalty Tribunal. They are an independent body and will consider the registered owner/keeper's comments and those offered by Wychavon District Council.
If no payment is received within 28 days of the date of service of the Notice to Owner, a Charge Certificate will be issued and the outstanding amount is increased by 50%.
Continued non payment will result in the debt being registered at the County Court and an Order for Recovery will be sent to the motorist. At this stage, the outstanding amount has increased by £9.00 and a period of 21 days is allowed for payment or for a witness statement to be submitted.
Failure to pay the outstanding amount will result in the outstanding amount being referred to a bailiff to recover the monies.
For further information about the bailiff company, please visit the Bristow and Sutor website.