Business Rates contact us

For enquiries about your Business Rates. 

Please ensure that you provide your full name, address and reference number (if you have one) to enable us to respond to your query. We’ll be unable to trace your account without these details.

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All our Business Rates services are now available online. Our new chatbot facility is available to support and guide you.

Open Portal

Why not manage your account online by registering for our Open Portal service.

You can view and manage your account at a time that suits you.

Manage your Business Rates account

Book a Call

From 1pm to 4.45pm our Agents will be available to speak with you using our Live Chat service via the Chat with Us button below:

Appointments are available to book 7 days in advance

South Worcestershire Revenues & Benefits Contact Centre  

Please note: calls may be recorded for training and monitoring purposes.

Both services are available Monday to Friday.