Our performance

We report on our performance four times a year through our Signals of Success reports. These reports summarise our progress against the annual promises in our four-year strategy, our key success measures and the actions in other corporate action plans. The reports also highlight other achievements and challenges. We also use service based measures to help us manage the effectiveness and efficiency of our services.

Read the four-year strategy on our strategy page

Signals of success performance reports

Quarter one (April – June)

• pdf Q1 Signals of success report (449 KB)
• pdf Q1 Promises performance (97 KB)
• pdf Q1 Corporate measures performance (262 KB)
• pdf Q1 Service measures performance (351 KB)
• pdf Q1 Partner performance (199 KB)

Quarter two (July – September)

• pdf Q2 Signals of success report (972 KB)
• pdf Q2 Promises performance (94 KB)
• pdf Q2 Corporate measures performance (230 KB)
• pdf Q2 Service measures performance (371 KB)
• pdf Q2 Partner performance (171 KB)

Quarter three (October – December)

• pdf Q3 Signals of success report (409 KB)
• pdf Q3 Promises performance (91 KB)
• pdf Q3 Corporate measures performance (234 KB)
• pdf Q3 Service measures performance (375 KB)
• pdf Q3 Partner performance (187 KB)

Quarter four/end of year (January – March)

• pdf Q4 Signals of success report (422 KB)
• pdf Q4 Promises performance (112 KB)
• pdf Q4 Corporate measures performance (243 KB)
• pdf Q4 Service measures performance (341 KB)
• pdf Q4 Partner performance (194 KB)

Financial publications

Visit our Finance and procurement page, for the Statement of Accounts and any other financial publications.

For more information contact

Cherrie Mansfield
Strategy and Performance Manager
Tel: 01386 565508 between 9am - 5pm, Monday - Friday
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.